Information regarding your Membership and Data Privacy.
Effective Date: April 1, 2026
Welcome to Portcullis Services. These Terms and Conditions ("Terms") govern your access to and use of the website located at https://wicked-group.portcullisservices.uk (the "Platform"), operated by Portcullis Services ("we," "us," or "our"). By creating an account, accessing the Platform, or making any digital transactions, including processing tips, gratuities, or purchasing digital perks, you agree to be bound by these Terms. If you do not agree to these Terms, you must immediately cease using the Platform.
Age Requirement: You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to create an account or process any financial transactions on this Platform.
Account Security: When you register an account, you agree to provide accurate, current, and complete information. You are entirely responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
Digital Hospitality Hub: Portcullis Services operates as a commercial digital hospitality and entertainment community platform. The Platform allows users to connect with hospitality teams, unlock digital membership rewards, access exclusive VIP community perks, and engage with venue initiatives.
No Charitable Claims: Portcullis Services is a commercial enterprise. It is not a registered charity, non-profit organization, or crowdsourced fund. Payments made on this site are not tax-deductible as charitable donations.
Payment Processing: All payments made through the Platform are processed securely via third-party payment gateways (including Stripe and PayPal). By submitting your payment information, you authorize our processors to charge the specified amount.
Gratuities and Voluntary Contributions: Users may choose to process voluntary digital tips or gratuities via the Platform to support hospitality teams, venue staff, or digital creators.
Finality of Transactions (No-Refund Policy):
You agree not to utilize the Platform to: Violate any local, national, or international laws or regulations. Attempt to bypass, exploit, or breach any security, authentication, or login walls established on the Platform. Use the Platform's payment infrastructure for unauthorized, fraudulent, or malicious transactions, including money laundering or testing stolen financial instruments. Reverse-engineer, scrape, or systematically extract data from the Platform without prior written consent.
All content, branding, user interfaces, logos, code snippets, and digital assets displayed on [https://wicked-group.portcullisservices.uk are the exclusive property of Portcullis Services or its licensors. You are granted a limited, non-exclusive, non-transferable license to access the Platform strictly for personal, non-commercial use as an authenticated member.
To the maximum extent permitted by applicable law, Portcullis Services and its affiliates, directors, employees, or infrastructure providers (including Render.com) shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from: Your access to or inability to access or use the Platform. Any unauthorized access to or use of our secure servers and/or personal data stored therein. Any technical interruptions, server migrations, or temporary downtime experienced by the Platform.
These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. You explicitly agree to submit to the personal and exclusive jurisdiction of the courts located within the United Kingdom to resolve any legal matter arising from these Terms.
We reserve the right to modify, amend, or update these Terms at any time without prior individual notice. Any changes will become effective immediately upon posting the updated version to https://wicked-group.portcullisservices.uk. Your continued use of the Platform following any modifications constitutes your formal acceptance of the revised Terms.
If you have any questions regarding these Terms, or if you need to contact customer support regarding your account activity, please reach out to our administration team directly at:
Email Support: [email protected]
Corporate Framework: Powered by Portcullis Services